Service notice - Sailing Cancellations

Posted:   Tuesday, December 17, 2024

Issued: 1:15 pm

Due to a mechanical difficulty with the vessel’s pitch control, some sailings between Langdale (Sunshine Coast) – Horseshoe Bay (Vancouver) this afternoon, Tuesday, December 17, have been cancelled.

Cancelled Sailings:
1:05 pm departing Langdale
2:10 pm departing Horseshoe Bay

Other sailings on this route are expected to proceed as scheduled, starting with the 3:15 pm departure from Langdale and the 4:20 pm departing Horseshoe Bay.

For those customers travelling on to Powell River today, this cancellation is not expected to impact your ability to travel on the Earls Cove (Sechelt) – Saltery Bay (Powell River) route today. For more information on how delays are communicated and handled between routes, please visit: https://www.bcferries.com/travel-boarding/travel-tips#regions under ‘Sunshine Coast.’ 

If you have a booking on one of these cancelled sailings, you will hear from our Customer Service Centre who will let you know if we can fit you on an alternate sailing later today, or if your booking must be cancelled. In the case of a cancellation, we will refund your fees and/or fares.

We appreciate your patience and apologize for any inconvenience you may experience as a result of these cancellations.

Reserved customers and those checked-in at the terminal who are impacted by this cancelled sailing can find information about our compensation policy here. Receipts must be provided for compensation consideration.

For up-to-date sailing and departure information, check Current Conditions, follow @BCFerries on X or phone 1-888-223-3779 for further assistance.

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