Policies, reports and plans

Here are minutes from the past five years:
 

Annual reports are prepared and submitted to the British Columbia Ferries Commissioner in accordance with Section 66 of the Coastal Ferry Act. (For BC Ferry Authority annual reports, visit their website). Here are the past five years of reports for the Commissioner:
 

Here are the past five years of commissioner filings:
 

 
The following report details the number of sailings cancelled by route and yearly quarter.

The first page provides a system-wide summary for the reported period. It includes a summary of cancellations by route, a breakdown by causes and region, and a comparison to the same period from the previous year.

The subsequent pages provide more detail by route, including annual comparisons and history of previous quarters during that fiscal year.
 
 

Introduced in early 2003, the Coastal Ferry Act established the legislative framework for BC Ferries.

View Coastal Ferry Act and related documents
 

BC Ferries’ routes and service levels are defined in the Coastal Ferry Services Contract between the Province of British Columbia and BC Ferries. The contract, originally signed in 2003, is a binding 60-year agreement that is reviewed and updated at four-year intervals, called performance terms. The most recent renewal of the Coastal Ferry Services Contract was completed for performance term six (April 1, 2024 – March 31, 2028), and in total there have been eighteen amending agreements for the contract.

An unofficial consolidated working copy of the contract has been prepared for reference, comprising the original contract and the changes arising from the eighteen amending agreements. Please note that the unofficial consolidated contract is not a legal document.
 

Customer satisfaction surveys are commissioned as part of the Coastal Ferry Services contract to measure and monitor customer satisfaction with BC Ferries service. Here are last year's survey and the results:  

View our land leases for the following ferry terminals:
 

Traffic Statistics will be posted quarterly in July, October, January and April.

The traffic statistics below are preliminary and provided only for information and may show some minor discrepancies with BC Ferries’ final financial and regulatory reports.

 

Documents that describe how BC Ferries plans to achieve our vision of providing a continuously improving west coast travel experience. Starting with the year ended March 31, 2020, BC Ferries' Performance & Sustainability Report, captures our Business Plan.
 

BC Ferries' plan to minimize our impact on the coastal environment.
 

Here is the report for Performance Term Four:
 

BC Ferries' plan to reduce underwater noise produced by its ferries.