Travel advisory: Adverse Weather Service Disruptions - December 25 and 26, 2024 View ×

 

Updated: Wednesday, December 25, 2024

Due to forecasted high winds for the Strait of Georgia and North Vancouver Island, service on multiple routes have been affected on Wednesday, December 25 and Thursday, December 26, 2024.

The safety of our passengers and crew is of primary importance to us. We are continuing to monitor this weather system and will share information as it becomes available.

BC Ferries’ Customer Service Centre hours for the holiday:

  • December 25 – 12:00 pm to 4:00 pm
  • December 31 – 7:00 am to 7:00 pm

Service Notices will continue to be posted with regular updates provided as needed. Travellers can find our Service Notices posted here.

If you have a booking and your sailing is cancelled due to weather, we will automatically refund your fees and/or fares. Click here for more information about bookings on cancelled sailings. Customers can make changes to their existing booking through bcferries.com or the app.

Check Current Conditions for up-to-date sailing and departure information. For further information regarding the weather warnings in place, please visit Environment Canada.

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For Immediate Release
24-15
July 9, 2024

BC FERRIES SUPPORTS PROVINCIAL WILDFIRE RESPONSE


VICTORIA – As the 2024 wildfire season approaches, BC Ferries is enhancing its support for emergency responders by streamlining the booking process and offering expedited loading and priority boarding for those aiding wildfire responses both in B.C. and across the country.

Developed in partnership with the BC Wildfire Service, this new process will ensure emergency vehicles, crews and support staff have timely and reliable ferry access during the busy summer travel season.

“We provide an essential service for communities up and down the coast, and supporting emergency responses is a key part of that,” says Nicolas Jimenez, President & CEO of BC Ferries. “This new process simplifies travel for first responders, allowing them to reach their destination easily and focus on protecting and saving lives.”

BC Ferries has historically provided assured loading for crews deployed to fight wildfires. However, with record numbers of travellers expected on board this summer, the new centralized booking process and single form for emergency responders in active pursuit of a wildfire will ensure they can load onto the right vessel, at the right time.

“BC Ferries continues to be a valued partner to the BC Wildfire Service", shared Clint Parker, Coastal Fire Centre Manager. "We appreciate their support of our wildfire response across the province and are pleased to expand upon this key partnership. The launch of this new process will expedite response to the communities that our organizations both serve.”

Wildfire prevention is everyone's responsibility. Many areas along the BC Coast are currently experiencing extremely dry conditions. Please visit the BC Wildfire Service website and check with your municipality for current fire bans, restrictions, and regulations in these areas.

By working together and staying vigilant, we can protect our communities and ensure a safe summer for everyone.
 
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Media Contact:
BC Ferries, Media Relations
Victoria: (250) 978-1267
media@bcferries.com

Customer Contact:
Victoria: (250) 410-1465
Toll-free: 1-888-BCFERRY (1-888-223-3779)
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