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June 24, 2021
BC Ferries introduces online foot passenger bookings on routes between Vancouver – Vancouver Island
Bookings available as of June 24 and redeemable through self-serve kiosks for faster check-in
VICTORIA – BC Ferries announced that starting today, June 24, customers travelling as foot passengers on the three routes between Metro Vancouver and Vancouver Island can now book in advance online and have travel certainty and a faster check-in process at the terminal. Routes include Tsawwassen – Swartz Bay, Tsawwassen – Duke Point and Horseshoe Bay – Departure Bay.
Customers booking in advance can redeem their booking using a self-serve kiosk or with a Ticket Agent in the foot passenger departures area of the Tsawwassen, Swartz Bay, Horseshoe Bay, Departure Bay and Duke Point terminals. There is no additional cost to book a prepaid foot passenger fare in advance. Seniors and students can also book foot passenger fares online with a credit card, Visa Debit or Debit Mastercard to hold their booking and check-in with a Ticket Agent at the terminal to redeem their fare. Seniors and students must redeem their booking via the Ticket Agent as seniors need to provide proof of age and students need to provide proof they are entitled to the student discount.
Customers can safely redeem prepaid foot passenger bookings for adults and children for the current sailing using the kiosks, allowing for limited contact between customers and employees, including customers booking in advance on the Tsawwassen – Southern Gulf Islands route. Some foot passenger fares are only redeemable by the Ticket Agent and customers will be provided these instructions in their booking confirmation document.
Initially, BC Ferries will limit the number of foot passenger bookings available. If the website shows no foot passenger bookings available, it does not mean there is no space available. Customers are still able to arrive at the terminal and purchase a foot passenger fare without booking in advance.
For more information on travelling with BC Ferries, visit bcferries.com.
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Media Contact:BC Ferries, Media Relations
Victoria: (250) 978-1267
Customer Contact:
Victoria: (250) 410-1465
Toll-free: 1-888-BCFERRY (1-888-223-3779)
Note to newsrooms: For urgent media inquiries off-hours, call our emergency line at (250) 516-7211.