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For Immediate Release
24-12
May 14, 2024

IMPROVING ACCESSIBILITY AND INCLUSION FOR CUSTOMERS

VICTORIA — As the busy summer travel season approaches, BC Ferries customers will have more access to menstrual supplies, all-gender washrooms, and more accessible signage.

“BC Ferries has now officially joined United Way BC’s Period Promise which aligns with our commitment to expand the availability of no-cost menstrual products aboard our vessels and at our terminals, including now in all our all-gender washrooms. These initiatives are more than just enhancements to our services; they represent our ongoing commitment to creating an inclusive environment that respects the diverse needs of all our customers,” said Lindsay Matthews, Vice President of Public Affairs & Marketing at BC Ferries.

"We are delighted BC Ferries has joined the Period Promise Policy Agreement," says Michael McKnight, President & CEO of United Way British Columbia. "Their commitment to providing free period products not only supports our goal of menstrual equity, but also sets a fantastic example of corporate responsibility in action. This partnership will significantly enhance accessibility and inclusivity for passengers, aligning with our mission to create healthy, caring, and inclusive communities.”

To improve accessibility, BC Ferries will convert over 300 single-use public and employee washrooms, both on ships and at shore facilities, by the end of this fiscal year.

“BC Ferries has placed itself at the forefront of the movement by making menstrual products available in all-gender washrooms, ensuring anyone who needs them has free access to these basic necessities,” remarked Nikki Hill, Chair of the BC Government’s Period Poverty Task Force.

In response to customer feedback, BC Ferries is also enhancing accessibility on every vessel with the introduction of Braille washroom signs that adhere to Canadian guidelines. This move is part of a broader effort to prepare for a seamless travel experience this summer, with full implementation by Spring 2025.

"Everyone wants to get to where they need to go, when they need to go, safely and independently –– and braille is an essential part of the journey for many people who are blind or have low vision," says Shoko Kitano, Executive Director, British Columbia/Yukon, CNIB. “Alongside Vision Loss Rehabilitation Canada, we look forward to seeing the braille signage implemented across all of BC Ferries' vessels as we work together to champion safe and accessible journeys for all."

By introducing these initiatives, BC Ferries is reaffirming its dedication to advancing accessibility and inclusivity while continually enhancing customers’ travel experiences.

Learn more:

United Way Period Promise Policy Agreement: https://uwbc.ca/program/period-promise/