Service notice - Sailing Cancellations - November 15-16, 2024

Posted:   Friday, November 15, 2024

Issued: 9:10 pm

Due to a mechanical difficulty with the vessel’s starboard engine, some sailings between Ocean Falls – Shearwater – McLoughlin Bay (Bella Bella) tonight, Friday November 15, and tomorrow, Saturday November 16, have been cancelled.

 

Cancelled Sailings:
7:35 pm departing Ocean Falls
11:15 pm departing Shearwater
12:40 am departing McLouglin Bay (Bella Bella) on Saturday, November 16 

 

If you have a booking on one of these cancelled sailings, you will hear from our Customer Service Centre who will let you know if we can fit you on an alternate sailing at a later time, or if your booking must be cancelled. In the case of a cancellation, we will refund your fees and/or fares.

 

A foot passenger-only water taxi has been sourced to provide service from Ocean Falls at 8:00 am tomorrow morning, Saturday, November 16. More details regarding the water taxi schedule will be provided once finalized.

 

We appreciate your patience and apologize for any inconvenience you may experience as a result of these cancellations.

 

Reserved customers and those checked-in at the terminal who are impacted by this cancelled sailing can find information about our compensation policy here. Receipts must be provided for compensation consideration.

 

For up-to-date sailing and departure information, visit bcferries.com, follow @BCFerries on X or phone 1-888-223-3779 for further assistance.

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