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Updated: Wednesday, December 25, 2024
Due to forecasted high winds for the Strait of Georgia and North Vancouver Island, service on multiple routes have been affected on Wednesday, December 25 and Thursday, December 26, 2024.
The safety of our passengers and crew is of primary importance to us. We are continuing to monitor this weather system and will share information as it becomes available.
BC Ferries’ Customer Service Centre hours for the holiday:
- December 25 – 12:00 pm to 4:00 pm
- December 31 – 7:00 am to 7:00 pm
Service Notices will continue to be posted with regular updates provided as needed. Travellers can find our Service Notices posted here.
If you have a booking and your sailing is cancelled due to weather, we will automatically refund your fees and/or fares. Click here for more information about bookings on cancelled sailings. Customers can make changes to their existing booking through bcferries.com or the app.
Check Current Conditions for up-to-date sailing and departure information. For further information regarding the weather warnings in place, please visit Environment Canada.
Service notice - Horseshoe Bay Transfer Deck Life Extension Project - November 25 - May 2025
Posted: Friday, November 08, 2024
Horseshoe Bay Terminal (Vancouver)
Transfer Deck Life Extension
November 25 to May 2025
As part of our ongoing commitment to ensure the safe operation of our terminal facilities, necessary work to extend the life of the transfer deck at Horseshoe Bay terminal will begin on Monday, November 25 and is expected to be completed May 2025.
To ensure timely completion and to minimize impacts to service, night work will be required and is expected to take place Monday through Friday, excluding statutory holidays, between 9:00 pm and 5:00 am.
Construction activities, including concrete chipping and patching, will take place and noise levels around the terminal may be more noticeable than normal. Our teams will work to minimize the impact for both our customers and neighbours.
This Service Notice will be updated should there be any changes to this scheduled work.
We thank our customers and neighbours for their patience and understanding as we complete this necessary project.
For up-to-date sailing and departure information, check Current Conditions, follow @BCFerries on X or phone 1-888-223-3779 for further assistance.