Travel advisory: Adverse Weather Service Disruptions - December 25 and 26, 2024 View ×

 

Updated: Wednesday, December 25, 2024

Due to forecasted high winds for the Strait of Georgia and North Vancouver Island, service on multiple routes have been affected on Wednesday, December 25 and Thursday, December 26, 2024.

The safety of our passengers and crew is of primary importance to us. We are continuing to monitor this weather system and will share information as it becomes available.

BC Ferries’ Customer Service Centre hours for the holiday:

  • December 25 – 12:00 pm to 4:00 pm
  • December 31 – 7:00 am to 7:00 pm

Service Notices will continue to be posted with regular updates provided as needed. Travellers can find our Service Notices posted here.

If you have a booking and your sailing is cancelled due to weather, we will automatically refund your fees and/or fares. Click here for more information about bookings on cancelled sailings. Customers can make changes to their existing booking through bcferries.com or the app.

Check Current Conditions for up-to-date sailing and departure information. For further information regarding the weather warnings in place, please visit Environment Canada.

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For Immediate Release
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March 17, 2020

BC Ferries to allow passengers on closed car decks temporarily

VICTORIA – Starting today, BC Ferries will allow customers to remain in their vehicles on the enclosed car deck during the COVID-19 situation, to help support social distancing and self-isolation.

The decision is the result of collaboration between Transport Canada and the Canadian Ferry Association to provide ferry operators with important flexibility to help protect passengers and their families from COVID-19 related risks, while also ensuring additional measures are taken to ensure passenger safety.

“BC Ferries, the Province, and the Federal Government are doing everything they can to help prevent the spread of this illness,” said Mark Collins, BC Ferries’ President & CEO. “At BC Ferries, we proactively took measures to help prevent the spread of COVID-19, including increasing cleaning on board and at our terminals, closing the Pacific Buffet, as well as posting signage encouraging customers to practice good hand washing and social distancing.”

The purpose of keeping passengers off closed car decks is to ensure their safety in the case of an emergency. Safety is the top priority for BC Ferries, and the company is committed to providing a healthy and safe environment for our customers and employees. During this temporary period, BC Ferries will increase patrols on the enclosed car deck to ensure safety in the rare event of an emergency. Passengers will not be allowed on closed car decks once the COVID-19 situation ends.

As this situation is rapidly evolving, BC Ferries encourages customers to monitor the website for any changes to service. For full details on service changes and the measures BC Ferries is taking in response to COVID-19, visit bcferries.com.
 
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Media Contact:
BC Ferries, Media Relations
Victoria: (250) 978-1267
Fax (250) 978-1119 bcferries.com/bcfnews/
Note to newsrooms: For urgent media inquiries off-hours, call our emergency pager at (250) 516-7211.

Customer Contact:
Victoria: (250) 386-3431
Toll-free: 1-888-BC FERRY (1-888-223-3779)
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