Travel advisory: Anticipated Adverse Weather Conditions - Tuesday, November 19 to Wednesday, November 20 View ×

Reposted: Tuesday, November 19, 2024

We are actively following a rapidly intensifying storm that is expected to reach parts of British Columbia’s West Coast by Tuesday, November 19, 2024. The adverse weather conditions may impact travel through Wednesday, November 20.

Travellers are advised to check our Service Notices page prior to travel for any possible service disruptions.

The safety of our passengers and crew is of primary importance to us, and we will continue to monitor this weather system and share information as it becomes available. For further information regarding any weather warnings in place, please visit Environment Canada.

For the most up-to-date sailing and departure information, customers can follow our @BCFerries X Account, check Current Conditions or visit bcferries.com.

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For Immediate Release
24-19
September 7, 2024

SIGNIFICANT VESSEL REPAIRS HIGHLIGHT NEED FOR FLEET RESILIENCY


Victoria, BC – Following the recovery of the 60-year-old Queen of New Westminster’s propeller from the seabed this morning, the repairs required will keep the ship out of service for approximately six months.

A preliminary visual inspection seems to indicate the fracture of the propeller shaft could be related to structural fatigue. The required repairs are anticipated to be significant and include work on both the port and starboard propeller systems before the vessel can be returned to service. This will involve the complete disassembly of both systems and the replacement of the tail shaft on at least the starboard side, which must be specially manufactured. The vessel’s annual refit will also be conducted during this time. Return to service timing will depend heavily on global parts availability and manufacturing timelines.

"This situation highlights the clear need for resiliency in our fleet to meet customer expectations and it’s why we will be seeking approval from the Ferry Commissioner to build and add a net new vessel to our major routes,” said Nicolas Jimenez, President and CEO of BC Ferries. “If we had a backup vessel available, this incident would have had minimal impact on service. It underscores the importance of our fleet renewal strategy to ensure we have the capacity and resilience to manage unexpected issues and vessel repairs.”

The propeller, which weighs approximately 10,000 pounds, was found half-submerged in the seabed and took two days to recover, as the operation could only be conducted at night when other vessels were not traveling the route to ensure crew safety and maintain service continuity.

"Our skilled technical teams are leading the repair effort which will involve local dry docks and specialist contractors,” added Stephen Jones, Vice President of Engineering. "Our teams bring decades of expertise in maintaining and repairing complex vessels like the Queen of New Westminster and we are confident we will complete these substantial repairs and return the vessel to service as quickly and safely as possible."

The full impact on the sailing schedule is still being assessed. BC Ferries has already canceled all sailings of the Queen of New Westminster through September 30th. The company is reviewing options for where it may be able to add sailings on the route with other vessels, as well as other potential adjustments to the refit schedule.

“Our priority is to ensure we can accommodate customers on other vessels, including adding sailings on the Coastal Celebration and Coastal Renaissance where possible,” added Jimemez. “We’ll also continue maximizing the loading of existing sailings to minimize disruption.”

BC Ferries will continue to provide updates on the repair process, scheduling changes, and customer impacts as more information becomes available.
 
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Media Contact:
Victoria: (250) 978-1267
Email: media@bcferries.com
Web: https://www.bcferries.com/contact-us/media-room

Customer Contact:
Victoria: (250) 410-1465
Toll-free: 1-888-BCFERRY (1-888-223-3779)
Web: https://www.bcferries.com/contact-us

Photos below are of the propeller that was retrieved from the seabed:

 
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