Updated on: Saturday, December 14
Due to high winds in the Strait of Georgia, service on multiple routes in this region have been affected today, Saturday, December 14.
Service Notices have been posted for several routes. Please check back or subscribe for updates.
The safety of our passengers and crew is of primary importance to us, and we will continue to monitor this weather system and share information as it becomes available. For further information regarding the weather warnings in place, please visit Environment Canada.
The technical issue has been resolved, customers are now able to contact our Customer Service Centre. Customers may encounter long wait times to speak with a representative. We would like to thank our customers for their patience and understanding.
For the most up-to-date sailing and departure information, customers can follow our @BCFerries X Account, check Current Conditions or visit bcferries.com.
Route
Reservations are strongly recommended for this route.
Bear Cove terminal is located on the northeastern coast of Vancouver Island. The terminal is a 10 minute drive from the town of Port Hardy. Sailings from Bear Cove provide connections to BC’s central and north coast.
Check-in times
With a reservation – Arrive at the terminal 90 to 120 minutes prior to the scheduled departure. Your booking will not be honoured and travel will be based on your order of arrival at the terminal if you arrive before booking check-in has opened, or after booking check-in has closed.
- Booking check-in opens 120 minutes prior to the scheduled departure for foot passengers and vehicles.*
- Booking check-in closes 90 minutes prior to the scheduled departure for foot passengers and vehicles.*
Without a reservation – Travel is based on your order of arrival at the terminal.
- Ticket sales and check-in close 20 minutes prior to the scheduled sailing departure for foot passengers and vehicles.*
*Hostled vehicles – Reservation check-in and ticket sales for hostled vehicles close 4 hours prior to the scheduled departure.
Route
Reservations are strongly recommended for this route.
Prince Rupert terminal is located on Kaien Island on the northwest coast of BC. The terminal is at the west end of Highway 16, and is a 10 minute drive south of the city of Prince Rupert. Sailings departing from Prince Rupert provide service to Port Hardy and Skidegate (Haida Gwaii) with a connector service to Klemtu, Bella Bella, Shearwater, Ocean Falls and Bella Coola.
Check-in times
With a reservation – Arrive at the terminal 90 to 120 minutes prior to the scheduled departure. Your booking will not be honoured and travel will be based on your order of arrival at the terminal if you arrive before booking check-in has opened, or after booking check-in has closed.
- Booking check-in opens 120 minutes prior to the scheduled departure for foot passengers and vehicles.*
- Booking check-in closes 90 minutes prior to the scheduled departure for foot passengers and vehicles.*
Without a reservation – Travel is based on your order of arrival at the terminal.
- Ticket sales and check-in close 20 minutes prior to the scheduled sailing departure for foot passengers and vehicles.*
*Hostled vehicles – Reservation check-in and ticket sales for hostled vehicles close 4 hours prior to the scheduled departure.
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