Updated: Wednesday, December 25, 2024
Due to forecasted high winds for the Strait of Georgia and North Vancouver Island, service on multiple routes have been affected on Wednesday, December 25 and Thursday, December 26, 2024.
The safety of our passengers and crew is of primary importance to us. We are continuing to monitor this weather system and will share information as it becomes available.
BC Ferries’ Customer Service Centre hours for the holiday:
- December 25 – 12:00 pm to 4:00 pm
- December 31 – 7:00 am to 7:00 pm
Service Notices will continue to be posted with regular updates provided as needed. Travellers can find our Service Notices posted here.
If you have a booking and your sailing is cancelled due to weather, we will automatically refund your fees and/or fares. Click here for more information about bookings on cancelled sailings. Customers can make changes to their existing booking through bcferries.com or the app.
Check Current Conditions for up-to-date sailing and departure information. For further information regarding the weather warnings in place, please visit Environment Canada.
Nanaimo (Nanaimo Harbour)
Nanaimo Harbour terminal is located in downtown Nanaimo on the east coast of Vancouver Island. Sailings departing from Nanaimo Harbour terminal provide service to Gabriola Island.
Boarding is based on order of arrival at the terminal. Check-in and ticket sales close three minutes prior to the scheduled sailing for foot passengers and vehicles.
Nanaimo Harbour Tidal Restrictions
The following tidal restrictions are in effect to prevent vehicles from scraping or getting caught on the loading ramps.
Private vehicles
Avoid travel on sailings where the tide* is below 1.5m (5ft) or above 3.7m (12ft)
Includes:
- RVs- significant overhang or low hitches
- Receiver Mount Bicycle Racks
- Low/Long Utility Trailers
- Low/Long Horse Trailers
- Large Under Mount Hitches
Commercial vehicles
Long loads: avoid travel on sailings where the tide* is below 1.5 m (5ft) or above 3.7 m (12ft)
Low-bed or low-overhang: avoid travel on sailings if the tide* is below 2.1 m (7ft) or above 3.4 m (11ft)
*For tide information see: https://www.waterlevels.gc.ca/en/stations/7917
Details
160 Front Street,
Nanaimo, V9S 5R1
Transit options
If you lost an item while travelling with us, call:
- 1-888 BC FERRY (1-888-223-3779)
Waiting room
Bike rack
Washroom
Shopping nearby
Limited pay parking nearby.